Taxing, shipping, payment methods and returns

Taxing information

Reading Sober is required to charge tax for Arizona.


Shipping Information 

Ground Orders

 Order Placed
(Central Time Zone)
 Order Shipped
 Monday – Thursday by 5:00 p.m.  Ships the next day
 Thursday after 5:00 p.m. – Sunday by 4:00 p.m.  Ships on Monday
 Sunday after 4:00 p.m.  Ships on Tuesday

*This schedule is a general rule and not a guarantee that an order will ship within this time frame.

Express Orders Shipping Time Frame

 Order Placed
(Central Time Zone)
 Order Shipped*
 Monday – Friday by 1:30 p.m.  Ships the same day
 Monday – Thursday after 1:30 p.m.  Ships the next day
 Friday after 1:30 p.m.  Ships on Monday
 Saturday and Sunday by 4:00 p.m.  Ships on Monday

*This schedule is a general rule and not a guarantee that an order will ship within this time frame.

How long does it take for delivery to U.S. destinations?

For U.S. destinations ground shipping allow: East states 2-3 business days, Central states 3-5 business days, West states 5-7 business days. Orders are shipped from the state of Virginia.

Transit times for Express methods are based on the shipment date, not the ordered date. Freight refunds for service level failures will be provided only if a freight carrier’s delivery policy is not honored.


Shipping and Handling Rates

Rates are subject to change without notice. Final shipping charges will appear on your invoice at checkout.

U.S. Address Orders

Continental U.S. Address All U.S. Address Alaska, Hawaii or Puerto Rico Address
Total Of Order Standard Shipping

(Ground)

1 Day 2 Day Priority

Mail^

Standard Shipping

(Ground)

2 Day
Small US orders
up to $16.00
$4.95
First Class
$19.95 $15.95
$0.01 – $25.00 $7.45 $23.95 $17.95 $7.45 $9.95 $26.95
$25.01 – $50.00 $9.95 $26.95 $20.95 $9.95 $11.95 $29.95
$50.01 – $75.00 $11.95 $30.95 $23.95 $15.95 $13.95 $32.95
$75.01 – $100.00 $13.95 $35.95 $25.95 $19.95 $15.95 $35.95
$100.01 – $500.00 10.5% Calcu Calcu 19% 16% Calcu
$500.01 – $5000 7% *see below *see below Call 19% *see below
$500.01 – $5,000 7% *see below *see below NA 12% *see below
$5,000.01 – up 5% Quote Quote NA 8% Quote

Standard Shipping – Shipped by UPS Ground or United States Postal Service

* Express Rates for will be calculated based on the Ship To destination and weight for orders up to $2,500.
For a quote on 1 Day or 2 Day shipping rates for orders over $2,500, please call.

^ United States Postal Service Priority Mail – 3 Day service to most U.S. addresses.
Maximum order value of $500.00 will be shipped by the United States Postal Service.Orders that contain videos or software will qualify for lower freight cost for that item (one video $6.95, more than one video $4.50 each).

We reserve the right to refuse shipment of orders to a PO Box or by certain freight carriers based on the value of the order, final destination and ease of tracking.

 

Canada Address Orders

Total Of Order Standard
Shipping (Ground)
Express ^
 $0.01 – $25.00 $9.95 $34.95
 $25.01 – $50.00 $11.95 $39.95
 $50.01 – $75.00 $14.95 $42.95
 $75.01 – $100.00 $16.95 $48.95
 $100.01 – $500 15% Call
 $500.01 – $5,000 11% Call
  Over $5,000.01 9% *Quote

*Rates will be calculated based on the Ship To destination and weight for orders. up to $1,000.  For a quote on Express shipping rates for orders over $1,000, please call your account rep.

^Canada Standard Service (ground) orders are consolidated and shipped each Thursday to save shipping and customs clearance fees for our customers. Delivery times are two to three weeks after an order is placed.

Canada GST will be included on your invoice.

^Express shipping Service is only available by placing order over the phone or by mail.
Canada, other country-imposed duty charges may apply to certain products based on the country of
origin. In these cases the carrier will collect these fees from you at the time of delivery.
* Rates will be calculated based on the Ship To destination and weight for orders. For a quote on shipping rates please call.

International Orders

(Shipped outside the United States, APO, FPO or Canada)

 

At this time we do not offer international shipping, sorry.

Returns

Consumer Order Returns
If for any reason you are not satisfied with your order, return it to us within 90 days from the date of purchase. We will offer you an exchange, refund your money, or credit your account. Please include a copy of your invoice or packing slip with the items. Note: Freight charges are not credited on returns or exchanges. Products returned must be in new resalable condition. Please include a copy of your invoice or your packing slip with the returned items. Products purchased as sets must be returned as a full set for credit to be given. To help us serve you better, write a brief note on the back of your invoice to explain why you are returning the materials and if you would prefer to exchange the item, credit your account, or receive a refund. Special order products are not returnable and some products such as software are not returnable once opened.

 

Business Order Returns
If for any reason you are not completely satisfied with your purchase, simply call us within 90 days of purchase to speak with your sales representative to receive your Return Merchandise Authorization (RMA) for returns of $500.00 and greater. This number will need to appear on the outside of your package on the address label.

Note: Freight charges are not credited on returns. Products returned must be in new resalable condition. Please include a copy of your invoice or your packing slip with the returned items. Products purchased as sets must be returned as a full set for credit to be given. Special order products are not returnable and some products such as software are not returnable once opened.

 

Freight charges are not credited on returns.

Payment Options

Credit Cards
We accept Visa, Master Card, Discover, and American Express cards and some other international card providers.

Debit Cards
We accept all Debit cards that are backed by either Master Card or Visa and are processed as a credit method.

Cash, COD, Paper Check, Money Order or BitCoin
Sorry at this time, we are unable to accept any of these methods

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